Shipping & Returns

Our delivery charges are as follows: Orders are processed by weight the customer is given a choice of delivery options using a delivery service during the checkout process Why not combine an order with a friend to save P & P charges! Weston World of Dance delivers to all areas of mainland UK and Northern Ireland.

We despatch orders via several reputable services - please note - . Packets/parcels we deliver can not, generally, be posted through a letterbox, so please ensure that the address you provide us with for delivery purposes has someone available to receive or sign for your delivery.

If a delivery is attempted and fails you may receive a card indicating where your parcel is being held. Please contact the delivery service to arrange delivery or collection.

Our Refund Policy Is As Follows :

Goods for Return or Exchange must be returned to us within 15 days from the date of despatch, goods returned are done so at your cost unused and in its original packaging for a refund or exchange.

Returns for NON faulty goods will incure a 15% restocking fee . If exchanging items Postage & Packaging will apply at the published rates to despatch exchanged items to you . When trying on shoes for size please ensure they are worn on a carpet or a non-marking floor.

We will not replace shoes or items of dance wear that have been danced in or used

, Tights will not be exchanged or refunded if removed from their original packaging , please check the size guide on the reverse of the packaging to ensure fit before removing .

We recommend that you keep the original packaging and transport packaging until you are sure you intend to keep the goods.

It is advisable to return goods on a registered delivery , we will take no responsibility for goods returned to us which are lost or damaged in transit , please ask the carrier you are using to advise on insurance and compensation levels to ensure they are suffice in the event the goods are lost or damaged in transit .

Any delivery shortages must be reported to us in writing within 10 days from the date of Purchase, after this time no claim will be entertained.This does not affect your statutory rights .
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